Best Way to Transition Your Business to NBN Smoothly

The rollout of NBN aims to improve communication services through upgrading phones and internet infrastructure. SMEs and big companies will benefit from more reliable and faster internet services. Employees can also work remotely easily and from many locations by embracing cloud services for file sharing, communication, and much more.

As the network NBN rolls out progressively, ISND and PSTN will soon be phased out. PSTN or known as Public Switched Telephone Network or also referred to as a telephone line is considered the most commonly utilized method by users that only require a single phone line for a conversation at a time with the use of a phone number. Small businesses and homes use this basic service.

On the other hand, ISDN or Integrated Services Digital Network delivers a digital transmission of voice and data services. Primarily used for voice services, it provides options for more lines. Businesses, be it large or medium, use this network as it comes with different features and integrates with their PABX or phone systems. If the fastest internet speed is available, the popularity of ISDN will reduce because of the introduction of the cloud in the world of communications. If you still use PSTN or ISDN for your business phone system, you’ll have to switch to a VoIP-based service or popularly known as a cloud phone.

Reasons to Consider Cloud-Based Phone System

Since cloud-based phone services do not use the traditional phone lines, there aren’t any line rental fees, which makes it more cost-effective compared to the traditional landline and your calls will be delivered at low rates. Another advantage is that it does not require an expensive and big PBX system. Cloud-based phone systems deliver calls as well as PBX-style functionality over the internet connection. Without the need for different landlines and expensive PBX equipment, many businesses are using the cloud for business communications.

Putting phone systems in the cloud will provide your business with a future-proof communication solution at an affordable cost compared to the traditional PBX systems. While the features of cloud-based phone systems are impressive, it is worthwhile to consider the bigger impact cloud-based phone systems will have on your business. With the ease of communication and fast speed across different platforms, the devices and systems of your workforce will be more productive and better connected. With the ability to engage in real-time, the standards for customer service skyrocket.

As the business expands, has many remote workers, and opens more locations, it is essential that your phone system keeps up speed. If you do not switch from the traditional phone system to cloud-based solutions, your business might be lumbered with costly and labor-intensive solutions. 

Having a phone system in the cloud will provide your business the flexibility and agility to disconnect or add new phone locations and lines through an internet connection.  With a cloud-based phone system, your workers can check, click to chat, locate, and click to collaborate easily. Through call monitoring, hot desking, CRM integration, and mobile collaboration, cloud-based phone systems will provide your business with a competitive edge.